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CHANGEMAKERS
Business Decision Makers • Jun 04 • 3 min read
Real success stories, proven expertise
Explore our client case studies that demonstrate how we’ve partnered with businesses across industries to drive innovation, streamline operations, and achieve measurable success. Each story is a testament to our expertise, dedication, and the power of Dynamics 365 in transforming business challenges into opportunities for growth.
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Case Study
Lightforce Case Study
Lightforce Solar shines brighter with Dynamics 365 Delta Insights partnered with Lightforce Solar, a leading renewable energy company in New Zealand, to migrate their operations
August 27, 2024
Case Study
Airline – Contact Centre
Elevating airline customer service 8 weeks to excellence In late 2023, a major airline faced unprecedented customer support demands following the COVID-19 pandemic. With outdated
August 5, 2024
WE’VE BEEN WORKING WITH TEAMS AROUND THE WORLD
TESTIMONIALS
Those Who Know Us Best
Delta Insights' team showcased making complexity easy to navigate in their approach to implementing the system with their industry specific configurations, this challenged us to improve our operational ways of working and fast-tracked the go-live.
Grant Taylor, CTO
We now have an end-to-end client experience thanks to the CRM system and the integration of client records across DPV Health, and despite a 34% increase in total referrals, we've achieved a 15% reduction in wait times.
Noel Toal, CIO, DPV Health Australia
Within a few months, Delta was able to deliver a full contact centre solution on D365 Customer Service, removing legacy software, and improving Agent Productivity by over 30%.
Phill Ericksen, Microsoft
Delta Insights is a great Microsoft partner that ensures our business applications are not only implemented effectively but also deliver significant business impact.
Ashraf Omar, Microsoft Fast Track
Over the past 10 years of working on projects with Dalia and Galit, I have total confidence that they will deliver projects successfully. The high level of technical expertise, business knowledge that Delta Insights bring to the relationship makes working together with them a true partnership.
Allistair Kohing, Group CIO
We're grateful for partners like Delta Insights, who help us make a positive impact on the lives of those with autism throughout New Zealand.
Dane Dougan, CEO Autism NZ
Working with Delta Insights was a fantastic experience. Their expertise, adaptability, and shared values made them a valuable partner, and we couldn't be happier with the results. We highly recommend Delta Insights to anyone looking for a reliable and community-focused technology partner.
Craig Dealey, Director Lemni Ltd
Delta Insights has been an outstanding partner throughout our project. The team's expertise, project management, and unwavering support have been invaluable. We deeply appreciate the dedication and meticulous attention to detail you’ve demonstrated from start to finish. At Lightforce Solar, we are confident that this system will continue to deliver significant benefits to our business.”
Mihaela Mihalache
Head of IT Lightforce Solar
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