Lightforce Case Study
Lightforce Solar shines brighter with Dynamics 365 Delta Insights partnered with Lightforce Solar, a leading renewable energy company in New Zealand, to migrate their operations from Salesforce to Microsoft Dynamics 365. This transformation not only improved operational efficiency but also positioned Lightforce Solar for sustainable growth in the rapidly evolving energy sector. Lightforce Solar’s challenges […]
Airline – Contact Centre
Elevating airline customer service 8 weeks to excellence In late 2023, a major airline faced unprecedented customer support demands following the COVID-19 pandemic. With outdated systems and staff shortages, they needed a rapid solution to improve their customer service operations. Our team implemented a new Digital Contact Centre in just eight weeks, transforming their […]